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Keve

Strategic

Cohen

Thinker

Based in Chicago

I began as a consulting generalist, finding my niche in customer experience research and strategy, with a focus on translating complex needs into enjoyable experience

Driving Meaningful Impact through Research & Experience Strategy

Experience

Head of Creative Development

Global Beatles Day

2021— Present

Senior Associate/ UX Researcher

PriceWaterhouse Coopers

2023— 2026

Associate/ Analyst

PriceWaterhouse Coopers

2021 — 2023

Design and Dev Intern

Sustaio

2021

Bachelor of Science in Informatics

Indiana University - Bloomington

2017 — 2021

View All Work
View All Work

Skill Highlights

UX Research Methods | User & stakeholder interviews • Usability testing • Survey design & analysis • Journey mapping • Workshops & co-creation

Research Synthesis & Insights | Qualitative synthesis & insight generation • LLM-assisted analysis • Prioritization frameworks

Product & Strategy | Research planning • Requirements definition • Roadmap development • KPI definition • Governance design

Tools & Platforms | Microsoft Office (PowerPoint, Excel, Word) • Figma • Miro • Adobe XD • Google Forms • Jira • Trello • Dovetail • ChatGPT • Notion AI

Communication & Stakeholder Mgmt. | Executive storytelling & presentations • Stakeholder management

AI Contact Center Enablement

AI Contact Center Enablement

Work Project Highlights

Global Beatles Day

Global Beatles Day

Education Market Expansion

Education Market Expansion

Rat Mask

Rat Mask

UX Research

Product Mgmt

Consultant

Human

Web Dev

 Design

Storytelling

Collaboration

Always seeking opportunity...