I began as a consulting generalist, finding my niche in customer experience research and strategy, with a focus on translating AI capabilities into enjoyable experience
Driving Meaningful Impact through Research & Experience Strategy
Experience
Senior Associate/ UX Researcher
PriceWaterhouse Coopers
2023— Present
Associate/ Analyst
PriceWaterhouse Coopers
2021 — 2023
Design and Dev Intern
Sustaio
2021
Bachelor of Science in Informatics
Indiana University - Bloomington
2017 — 2021
Skill Highlights
UX Research Methods | User & stakeholder interviews • Usability testing • Survey design & analysis • Journey mapping • Workshops & co-creation
Research Synthesis & Insights | Qualitative synthesis & insight generation • LLM-assisted analysis • Prioritization frameworks
Product & Strategy | Research planning • Requirements definition • Roadmap development • KPI definition • Governance design
Tools & Platforms | Microsoft Office (PowerPoint, Excel, Word) • Figma • Miro • Adobe XD • Google Forms • Jira • Trello • Dovetail • ChatGPT • Notion AI
Communication & Stakeholder Mgmt. | Executive storytelling & presentations • Stakeholder management
